ClevGuard Privacy Policy

The ClevGuard Products or Service may only be used for legitimate and lawful purposes by authorized users, and you are hereby notified that installing or using the ClevGuard Products or Service for any other purpose may violate any law. This Privacy Policy covers and is drafted in accordance with the guidelines instructed in the EU privacy regulations and international privacy regulations including the GDPR, CalOPPA and CCPA.

This ClevGuard (ClevGuard, “we,” “us,” or "our") Privacy Policy explains how personal information is used, shared, collected and secured in connection with your use of our website, located at www.clevguard.com and the ClevGuard services.

1. Data Controller and Representative

This Privacy Policy describes the privacy practices of ClevGuard Products or Service and anywhere we display or reference this policy. Through our Sites and Products, ClevGuard implement the processing of information that can be used to identify you ("Personal Data") listed below. ClevGuard is committed to protecting your Personal Data. We understand that the security of your Personal Data is important. We provide reasonable administrative, technical, and physical security controls to protect your Personal Data. We will only collect and use information from you as described in this Privacy Policy. We will not sell your data to any third parties without your express consent.

The data controller is CLEVERGUARD TECHNOLOGY CO., LIMITED. Privacy-related questions can be directed to support@clevguard.com.

Please carefully read the following privacy policy which provides you, as the User of the Sites and/or Products (the "User" or "You"), with the relevant information regarding the various processing of Personal Data implemented by ClevGuard.

2. Personal Data

While using our website and products, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally, identifiable information may include, such as Email address, First name and last name, Phone number. We may use your Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link and by contacting us at support@clevguard.com.

3. Usage Data

We may also collect information that your browser sends whenever you use the website and products or when you access website by or through any device.

This Data may include information such as your computer’s Internet Protocol address (e.g., IP address). When you access website with a device, this Usage Data may include information such as the type of device you use, your device unique ID, the IP address of your device, your device operating system, unique device identifiers and other diagnostic data.

4. Cookies Data

We use cookies and similar tracking technologies to track the activity on our website and products we hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

Cookies are sent and stored on your device. Other tracking technologies are also used such as beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your device to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website and products.

5. How We Collect Your Personal Information

Website and products collect personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Policy.

6. Use of Data

Website and our products use the collected data for various purposes:

a. to provide and maintain our websites/products /services.

b. to notify you about changes to our website/ products /service.

c. to allow you to participate in interactive features of our website when you choose to do so.

d. to provide customer support.

e. To gather analysis or valuable information so that we can improve our website/ products /service.

f. To monitor the usage of our products / products / service.

g. To detect, prevent and address technical issues.

h. To provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.

i. In any other way we may describe when you provide the information.

j. For any other purpose with your consent.

7. Disclosure of Your Personal Information

Our website and products may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.

Our website and products may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, and subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.

Our website and products may also use your personal information to protect the copyright, trademarks, legal rights, property, or safety of ClevGuard, its application and customers or third parties.

Information that Website and products collect may from time to time be stored, processed in, or transferred between parties located in various countries. If there is a change of control in Website business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases.

This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. Website would seek to only disclose information in good faith and where required by any of the above circumstances.

By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.

8. Security of Your Personal Information

ClevGuard is committed to ensuring that the information you provide to us is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorized access, modification and disclosure.

The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us or receive from us. Although we take measures to safeguard against unauthorized disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Policy.

9. Privacy Act Australia and General Data Protection Regulation (GDPR)

This is to make it clear that you always have the right and you are hereby being consented by the ClevGuard and the Website that you can always change the choose to opt that your information may not be acquired, if acquired may kindly be deleted, may not be shared. We have appointed an EU representative in accordance with the Regulation No. 2016/679 on the protection of natural persons with regard to the processing of personal data (the "GDPR"). You can contact us at our email support@clevguard.com.

In express terms and in certain circumstances, you always have the following data protection rights:

i. the right to access, update or to delete the information we have on you.

ii. the right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

iii. the right to object. You have the right to object to our processing of your Personal Data.

iv. the right of restriction. You have the right to request that we restrict the processing of your personal information.

v. the right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable, and commonly used format.

vi. the right to withdraw consent. You also have the right to withdraw your consent at any time where we rely on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests. Please note, we may not be able to provide Service without some necessary data. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data.

10. California Privacy Protection Act (CalOPPA)

Under the CalOPPA a state law, implies a duty on all the commercial websites, Website, and online services to have a clear policy that details the usage of the private information of the residents/users post a privacy policy. Accordingly, as per the CalOPPA the Website agree to the following:

a. Users can visit our site anonymously.

b. Our Privacy Policy link includes the word "Privacy” and can easily be found on the home page of our website.

c. Users will be notified of any privacy policy changes on our Privacy Policy Page.

d. Users can change their personal information by emailing us at support@clevguard.com.

11. California Consumer Privacy Act (CCPA)

Residents of California have their rights protected under the CCPA resident, they are entitled to learn what data we collect about you, ask to delete your data and not to sell (share) it. To exercise your data protection rights, you can make certain requests and ask us:

1. What personal information we have about you. If you make this request, we will return to you:

i. The categories of personal information we have collected about you.

ii. The categories of sources from which we collect your personal information.

iii. The business or commercial purpose for collecting or selling your personal information.

iv. The categories of third parties with whom we share personal information.

v. The specific pieces of personal information we have collected about you.

vi. A list of categories of personal information that we have sold, along with the category of any other company we sold it to. If we have not sold your personal information, we will inform you of that fact.

vii. A list of categories of personal information that we have disclosed for a business purpose, along with the category of any other company we shared it with.

Please note, you are entitled to ask us to provide you with this information up to two times in a rolling twelve-month period. When you make this request, the information provided may be limited to the personal information we collected about you in the previous 12 months.

To delete your personal information. If you make this request, we will delete the personal information we hold about you as of the date of your request from our records and direct any service providers to do the same. In some cases, deletion may be accomplished through de-identification of the information. If you choose to delete your personal information, you may not be able to use certain functions that require your personal information to operate.

To stop selling your personal information. We do not sell or rent your personal information to any third parties for any purpose. We do not sell your personal information for monetary consideration. However, under some circumstances, a transfer of personal information to a third party, or within our family of companies, without monetary consideration may be considered a "sale" under California law. You are the only owner of your Personal Data and can request disclosure or deletion at any time.

If you submit a request to stop selling your personal information, we will stop making such transfers. Please note, if you ask us to delete or stop selling your data, it may impact your experience with us, and you may not be able to participate in certain programs or membership services which require the usage of your personal information to function. But in no circumstances, we will discriminate against you for exercising your rights.

To exercise your California data protection rights described above, please send your request by email: support@clevguard.com.

12. Complaints About Privacy

If you have any complaints about our privacy practices, please feel free to send in details of your complaints to support@clevguard.com.We take complaints very seriously and will respond shortly after receiving written notice of your complaint. We shall do our best to solve any issue with due care and diligence.

13. Opt out Right

You can stop all collection of information by the website and our products easily by uninstalling the product. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network. You can also request to opt-out via email, support@clevguard.com.

14. Changes to Policy

Please be aware that we may change this Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Policy.

15. Cookies and tracking tools

We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the application and to store details about your use of the application.

Cookies are not malicious programs that access or damage your computer, tablet, or smartphone. Most devices automatically accept cookies, but you can choose to reject cookies by changing your devise settings. However, this may prevent you from taking full advantage of our website.

The third-party tracking tools are listed as blow, but it does not necessarily mean each of our Sites or Products use all the tracking tools listed below.

16. Automatic Collection

The Website and our products may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile. Internet browsers you use, and information about the way you use the Website and products.

17. Children’s Privacy

Our Services are not intended for use by children under the age of 13 (“Child” or "Children").

We do not knowingly collect personally identifiable information from Children under 13. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

18. Contact us

If you have any questions, complaints, concerns, or comments on our Privacy Policy, we welcome you to contact us by sending an email to support@clevguard.com. Your indication at the subject header would assist us in attending to your email speedily by passing it on to the relevant staff in our organization. For example, you could insert the subject header as "Accessing Personal Data".