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WhatsApp, as a popular instant messaging App, has become an essential part of many people's daily lives to communicate with friends online. But sometimes when you want to open WhatsApp to check a WhatsApp message, you only see that WhatsApp prompts you that this account can no longer use WhatsApp, which can be puzzling and frustrating.
To solve similar problems for many users, we will help you understand the causes and consequences in this article and provide 11 ways to help you solve this account can no longer use WhatsApp, after reading this article, we believe that you can also know how to avoid your WhatsApp account being permanently or temporarily banned again.
Table of Contents
Part 1. Why This Account Can No Longer Use WhatsApp?
What does "This account can no longer use WhatsApp" mean? It means that your WhatsApp account is restricted temporarily, which is usually because you violate WhatsApp's terms of service. However, this violation is not small in scope, a mild violation may be a temporary 24-hour ban, and if it is severe it may be a permanent ban.
Here are some of the reasons why your WhatsApp account might get banned, you can check if your account has involved any of these and after that, you can proceed to check the solutions to "This account can no longer use WhatsApp."
1. You violate WhatsApp's terms
WhatsApp's Terms of Service display what users are officially not allowed to do on their platform, and if you want to be able to use WhatsApp properly, you must follow its rules. You can go to the official WhatsApp website to check out these regulations, which will clearly state that you can't send scam messages, send a large number of bulk messages in a short time, use unauthorized automation tools, etc.
2. Your account has been reported multiple times on WhatsApp
Apart from actively violating the terms of WhatsApp service being detected by the officials, some of your suspicious behavior may also be reported by others. Whether you have been wrongly accused or not, when a large number of users start reporting you, WhatsApp officials will take action on the account after reviewing your account behavior, which could be a temporary ban or a permanent one, depending on whether the content reported by other people matches the facts and the severity of your violation. So if you want to avoid all possibilities that could lead to your banning, you should firmly resist all suspicious activities.
3. You're using a modified version of WhatsApp
Using a modified version of WhatsApp, such as GB WhatsApp, can also lead to your account can no longer use WhatsApp. That's because although these versions of WhatsApp offer some features that the official ones do not, at the end of the day they are not official versions and there is always a risk of keeping them in your phone. Therefore, the safest way is to uninstall them in time.
4. You're detected engaging in suspicious activities
As we mentioned earlier when your account is involved in phishing, scams, or sharing illegal content, it can lead to your account can no longer use WhatsApp. Similarly, if you create groups or participate in groups that involve these suspicious behaviors, your account may inevitably be banned.
5. You're using a banned WhatsApp number
Sometimes, if your phone number has been banned before, reusing it will also increase the risk of getting banned on WhatsApp. It's best to re-register a WhatsApp account with a new cell phone number that hasn't been banned before.
Part 2. 11 Fixes of "This Account Can No Longer Use WhatsApp"
Here are 11 fixes for "This account can no longer use WhatsApp" and tips about how to avoid this situation.
1. Request a Review of the WhatsApp Account
If you find your WhatsApp account is restricted to use, you can request a review of your WhatsApp account to cancel this mistaken ban. Here's how to request a review of your WhatsApp account:
Step 1. Launch WhatsApp on your device.
Step 2. Input your phone number.
Step 3. Tap Next and it will prompt that "Your phone number is banned from using WhatsApp."
Step 4. Select Request a Review to type your review request.
Step 5. Tap Next to continue the process.
Step 6. Tap Send to send your request.
2. Uninstall the Modified Version of WhatsApp
If there is a modified version of WhatsApp on your device, it's better to log out and remove it from your device. To remove the modified version of WhatsApp, you can:
Step 1. Open the modified version of WhatsApp and log out of your account.
Step 2. Exist this app and go back to the main screen.
Step 3. Long press this app until it shows a menu.
Step 4. Select Uninstall and confirm this action to remove this app from your device.
3. Reinstall WhatsApp on Your Device
Sometimes older versions of WhatsApp may show some error messages when using it, such as "This account can no longer use WhatsApp." If you suspect a version issue, you can uninstall WhatsApp and reinstall it. Here's how to reinstall WhatsApp on your device:
Step 1. Locate WhatsApp on your device.
Step 2. Long press it until it shows a menu.
Step 3. Choose Uninstall to remove the elder version of WhatsApp.
Step 4. Go to the Google Play Store (Android users) or Apple Store (iOS users) and search WhatsApp in the search bar.
Step 5. Click Install next to the WhatsApp app so you can get the newest version of WhatsApp.
4. Check the Network Connection
Network glitches and poor internet connection may cause users to not be able to use WhatsApp properly. If you've tried the above methods and don't get good feedback, try adjusting the internet connection.
If you have been using Wi-Fi, try disconnecting the Wi-Fi to use a data connection or switch to another Wi-Fi signal with a better network signal. If you have been using a mobile data connection, you can also switch from a mobile data connection to using Wi-Fi.
Similarly, a bad signal in the area you are in can affect the network connection and cause WhatsApp errors, which will require you to move to an area with a strong signal and reconnect to the network.
5. Certify the Device on Play Integrity API
When you search for "This account can no longer use WhatsApp" on Reddit, you'll see that there are many Android users who also encounter it. Even if they are using the official WhatsApp, the issue still occurs when there is no problem with the internet connection. In this case, your device might not be certified by Google Play Integrity. So the way to fix it is to certify your device on Play Integrity API:
Step 1. Go to the Settings app on your Android device.
Step 2. Navigate to About Phone > Build Number.
Step 3. Tap it seven times to open the Developer Mode.
Step 4. Go to Google Play Service and check the certification status.
Step 5. Follow the instructions to certify your device on Play Integrity API.
6. Change the Phone Number
As we said before, a banned phone number can also lead to a WhatsApp account error. If you find that you are using a cell phone number that may have been banned before, then you can fix the problem of "This account can no longer use WhatsApp" by changing your cell phone number.
To change your cell phone number on WhatsApp, the process is very simple:
Step 1. Open WhatsApp on your device.
Step 2. Tap the three-dot icon at the top screen.
Step 3. Select Settings.
Step 4. Tap Account and choose Change phone number.
Step 5. Input your old and new country code + phone number, then tap Next.
Step 6. At this step, you can choose to notify your number changing to some contacts.
Step 7. It will send you a code to verify your new phone number. After that, you can use your WhatsApp with this new phone number.
7. Reinsert the SIM Card
SIM card is an essential part of using WhatsApp on your phone. If WhatsApp fails to detect the SIM card on your phone, it won't recognize the phone number and you won't be able to activate your WhatsApp account. So make sure your SIM card is inserted correctly, if your WhatsApp prompts that your account can't use it, you can try to re-insert the SIM card.
8. Change Your IP Address
Sometimes your WhatsApp account may not be due to restricted operation. The use of WhatsApp is not supported in all corners of the earth. If your IP address doesn't support WhatsApp usage, there will be some errors when using it. So you can check if your region's old or new regulations prohibit the use of WhatsApp or if the region is blocked by WhatsApp.
People in these regions usually use VPNs to switch their IP addresses so that they can use WhatsApp normally. However, you can compare multiple VPNs as most of these services are paid and the VPN connection is not very stable, so you can try it with caution.
9. Clear the Cache on Your WhatsApp
WhatsApp stores your preferred settings and temporary data files on your device, which accumulate to take up a decent amount of storage space. And if there are corrupted ones in these caches, it can lead to WhatsApp malfunctions, and in severe cases, the "This account can no longer use WhatsApp" error messages. This can be solved by clearing the cache:
Step 1. Open Settings on your Android device.
Step 2. Go to Apps and select WhatsApp.
Step 3. Open Storage & cache and choose Clear cache.
10. Check WhatsApp's Servers Status
It's very occasional, but WhatsApp can have downtime just like any other service. These downtime glitches can cause WhatsApp services to be unavailable for a short period. But don't worry, this is usually a situation where WhatsApp officials will notify users of this situation and expedite a solution. All users can do is wait for WhatsApp to resolve the downtime glitches and use WhatsApp normally once the servers are active again.
11. Contact WhatsApp's Support Team
If you can't solve this problem after trying these methods, you can try to reach out to WhatsApp's support team. You can contact their customer service team by sending an email to the official support team, direct messaging them from the official social media account, etc. Describe the situation you're experiencing, organize the evidence that your account has been wrongly banned, and then submit your claim. You'll usually receive a response within 24 hours, in which they'll explain why your account is restricted and how to lift those restrictions.
Part 3. How to Check If This WhatsApp Account Is Still Active?
Earlier we discussed the reasons and solutions for "This account can no longer use WhatsApp." At such times our account goes into a short ban period. So what to do if you want to know if someone else's WhatsApp is still active? Aside from messaging them to see if there is a response and observing their status updates, it's easier to determine this by observing their WhatsApp online status.
While some people will choose to hide their online and last seen statuses, WspSeen is able to break this limitation by entering a user's WhatsApp number and tracking their true online status, even if they hide it. As long as the user is online on WhatsApp at the moment, it means that he is able to log in and use WhatsApp normally, thus determining that the account is active.
How to determine if a WhatsApp account is still active or not:
Step 1. Click Monitor Now to sign up for an account and choose a plan based on your needs.
Step 2. Log into your account and go to Member Center by clicking your profile picture. Find WspSeen on the page of My Product. Click Start Monitoring.
Step 3. Input the WhatsApp number of the contact you wish to track online status and click Start Monitoring. You can input multiple contacts' WhatsApp numbers to monitor their online status at once.
Step 4. Now you can check their online and last seen status in real-time. Even if they choose to hide their online status on WhatsApp, you can get the true information and get how long they've been online on WhatsApp.
Top WhatsApp Online Status Checker - WspSeen
- Check someone's online and last seen status without logging into WhatsApp.
- See someone's hidden WhatsApp last seen and online status.
- Monitor how long the contact stays online on WhatsApp.
- Get a WhatsApp online notification when someone comes online on WhatsApp.
- Easy to use by inputting WhatsApp numbers, no need to install any third-party tools.
Conclusion
In this post, we have eleven fixes when you encounter "This account can no longer use WhatsApp." Each method can correspond to a different situation, so if you are not sure why your account was blocked, you can try a few more methods. But before that, it's best to make a backup of your WhatsApp files if you can, so you won't be able to find them later.
Additionally, if you want to check if an account is still active, you can use WspSeen to check the other person's online status to determine if the account has been used recently. WspSeen has more powerful features regarding WhatsApp's online status, such as getting someone's WhatsApp online notification.
